Gaining Confidence

Gaining Confidence

November 10, 2015 by

Working in church communication is a challenging job. You’re expected to know everything, and somehow everything is your fault. OK, it’s not always that bad. But it is a challenge.

Having confidence in yourself, your abilities and your team can be a real game changer. Often we know more than we think we do, and it’s a matter of recognizing it and stepping up in confidence to voice what we know.

A lot of times communication directors feel like they’re making things up as they go along.

Kelley Hartnett talks about confidence:

“How do you keep it all together? How do you know what to communicate when? How do you build a communication plan—what is a communication plan? Which was one of my big questions when I started, people kept talking about it and I had no idea what they were talking about. A lot of the practical conversations centered around how to structure social media plans, which Phil was a lights out expert on that, so that was really helpful. A lot of conversations that I had with my particular group of women (it happened to be) centered around being courageous and deciding that you really were an expert in what you were doing, or if you weren’t yet you were doing the right work to become an expert. Because a lot of what it takes is just confidence. A lot of times communication directors feel like they’re making things up as they go along, it’s kind of a fake-it-till-you-make-it thing. If you can get together with a group full of people and have practical conversations to the point where you’re like, ‘You know what, I actually know what I’m talking about. I feel like I can in to my leadership team with those proposals Gerry was talking about.'” -Kelley Hartnett


  • This video is from a 2014 Google Hangout promoting our West Coast Certification Lab. You can watch that entire hangout, and while that particular Certification Lab is over, we’ve got plenty more coming up.
  • Check out our upcoming roster of Certification Lab events and consider attending to soak up this kind of insight and encouragement.
  • Get a taste of what you can expect at Certification Lab with our round-up of Certification Lab resources.
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Post By:

Kevin D. Hendricks

When Kevin isn't busy as the editor of Church Marketing Sucks, he runs his own writing and editing company, Monkey Outta Nowhere. Kevin has been blogging since 1998, runs the hyperlocal site West St. Paul Reader, and has published several books, including 137 Books in One Year: How to Fall in Love With Reading, The Stephanies and all of our church communication books.
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