God Can’t Come to the Phone Right Now

July 26, 2004 by

In 55% of Protestant churches a human does not answer the phone.

In 19% of Protestant churches the phone goes unanswered, either by a person or a machine.

Ouch. If someone calls your church looking for service times, a good youth group, or God, what will they find? Maybe having a person answer the phone 24/7 is unrealistic, but does your church at least make basic information available on voice mail? Giving Sunday morning service times, basic directions, and a welcoming message are a must, and it wouldn’t hurt to throw out a web site for more info. And we shouldn’t have to to tell you to return those calls. (Source: The Barna Group, January 26, 2004)

Post By:

Kevin D. Hendricks

When Kevin isn't busy as the editor of Church Marketing Sucks, he runs his own writing and editing company, Monkey Outta Nowhere. Kevin has been blogging since 1998, runs the hyperlocal site West St. Paul Reader, and has published several books, including 137 Books in One Year: How to Fall in Love With Reading, The Stephanies and all of our church communication books.
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One Response to “God Can’t Come to the Phone Right Now”

  • Selah to Hagah
    March 16, 2006

    To Love the Church Or the Individuals?

    Church Marketing Sucks posted a story about a struggle that happenned in a church due to baseball caps that were worn during church services.
    Having read the actual article from Christianity Today Library, this sounds a strong resonance in my heart:

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