We've got some mixed feelings today as we say a tearful goodbye to our current membership director, Kelley Hartnett, and a happy welcome to Matt Ehresman, who steps in.
The sexual misconduct story from Willow Creek is heartbreaking. What would you do if this happened at your church? We hope our six-step crisis communication plan can help.
Think about the connections we make with guests through their experiences: What exactly is hospitality? How do we practice it intentionally? And why is this so important for church growth?
How do people feel when they come to your church? You should be working to identify negative emotions your audience will be feeling and replace them with positive emotions.
We've got a giant bundle of press-related stuff on Courageous Storytellers—with a healthy dose of crisis communication tips tossed in for good measure. (I hope you never, ever need them.)